Business Information - Cancellation Policy
Back

Our Mission Statement : 'Your holiday is our holiday too'

Cancellation Policy for Bed, Breakfast and Dinner

Here at Capel Dewi Uchaf Country House we do our utmost to facilitate our guests requirements. Should you need to cancel your booking you are respectfully informed of our cancellation policy. We have a 24 hour cancellation criteria which operates 24 hours before the booking, i.e.by 09.00hrs the day before the booking takes place, other than on a Bank Holiday when the cancellation period is 48 hours. Once a booking has been placed you are obliged, by law, to honour your booking. Unless full notification is given 100% of the first day will be liable, in some cases 50% of the second day. We do our very best to re let the room/s and should this be possible we will waive the cancellation charge for the booking. Please note that Dinner is by mutual arrangement and notice should be given 24 hours the day before, and by 10.00hrs the latest, and the day of requirement for guests in residence. All our food is cooked in our own kitchen and produce is purchased daily to ensure prime condition of all our supplies. We do our best to accommodate our guests needs for Dinner where ever possible.

Back

Back to Capel Dewi Web Site